utobo is the one-stop platform for educators and coaching services to take live classes, create courses and test series, and sell them online in just 30 minutes.

Web application is browser based and mobile application are available in iOS and Android platforms only.

The deliverables will be handed to the client immediately after payment is made through registered email.

No, if you know how to use Facebook, you are good to go.

We will provide web dashboard access to educators to create courses and test series. Once you publish the content it will be visible in students' web and mobile apps.

No, customization is not available as it is a SAAS based platform. If you are an enterprise customer looking to host it at your server on a license based, please call on +14157078933 to discuss your requirement in detail.

utobo has partnered with the third payment gateway to carry out the payments; the gateway is PCI DSS certified so completely secure for any kind of online transactions.

Yes! No refund will be provided for downgrading the plan.

Please note that refund is applicable only when you subscribe for annual plans.

S.No	Cancellation from the date of subscription	Deductions
1	5 Days from the date of subscription	20% of the cost
2	15 Days from the date of subscription	40% of the cost
3	30 Days from the date of subscription	60% of the cost
4	Above 30 Days from the date of subscription	No refund

We do offer our services through affiliate partners and consulting partners. However, we request you to go through the website for the full details regarding the platform. We also recommend you to go through our list of affiliate and consulting partners to confirm the authenticity.

No, you don't have to save any payment information to sign-up for free trial.

No, the feature details are given in the pricing section, please download the pdf file for more detail.

Yes! After the trial period, you have to go to upgrade to the paid version option and choose the right plan for you. It will automatically reset the features according to the selected plan.

We consider all of our plans are brilliantly designed and suited to a different category of educators and coaching services. Being said that premium plan is a hot selling plan in utobo.com

If you upgrade to a higher plan, all new features will be available immediately. You will keep your current billing cycle and we will charge you on pro rata basis for the new plan.

utobo is billed monthly or yearly basis and there is no contract or minimum time commitment required. If you ever want to stop enjoying utobo subscription you can cancel at any time. Just e-mail support@utobo.com and we'll cancel your account immediately and you will receive an email confirmation with survey form.

All the plans are prepaid and payable at the beginning of the month or year.

There is absolutely no setup fee for any plans.

Absolutely! You and you alone have all the copyrights of your contents.

utobo will host all of your data, and if you have already hosted a video on YouTube or Viemo, you can just copy and paste the URL.

Yes, please refer pricing page for the same. All the plans have been allocated with specific space, the number of courses, and bandwidth.

Let's say your course size to be 1GB, if there are 10 students and assuming all 10 students view your 1GB course then your bandwidth consumption is roughly 10 GB (1GB X 10 students).

You can check the bandwidth usage in the admin panel, we will also share the email about the usage. Extra bandwidth is available at INR 50 per GB.

We have partnered with the best payment gateway providers to make your life easier. You have to just choose the right one according to your need. If you have any existing payment gateway, we will be happy to integrate it with your applications. Payment to your bank account differs with each payment gateway providers. Please check payment gateway providers websites for timeline and other important details.

utobo doesn't charge any transaction fee when a learner buys anything but the payment gateway providers charge fee per transaction. Please refer their website for charges details.

As described earlier that depends upon the payment gateway providers you choose.

You have to add GST details in the profile section in the creator dashboard. If you have any other query, please drop an email to billing@utobo.com.

Yes, you have the option of making courses or topics completely free.

Yes, why not? If you are a corporate looking for employee training, please call +14157078933 or drop an email to sales@utobo.com.

Yes, domain masking is available for enterprise customers only.

You can cancel any time, no questions asked about your cancellation. We will surely miss you and request you for your feedback over an email about any improvement that you want to see. You can download all the data within a week post your subscription period ends. Hope to see you back whenever we complete the suggested changes.

Yes. You can upgrade or downgrade at any time through your creator panel.

The bandwidth details are mentioned with plans, but if you have any specific bandwidth requirement please drop us an email on support@utobo.com.

Course size * the number of students. Say your course size is 500 MB and you are expecting at least 100 students per month then your bandwidth requirement is 50 GB.

Bandwidth limit on your yearly plan follows the flexi-model. So there is no validity other than the 12 month period. It is cumulative and you can use as much as needed, and the remaining allowance will be saved for you so that you can use that as and when needed.

You are most welcome to drop an email or call our support team.